Support
Get help with Kudozi
A real person reads every message. Here's how to reach us and what to expect.
Contact us
Email support@kudozi.ai and we'll help you out — whether it's connecting a recording source, reviewing testimonials, publishing your showcase, or anything else.
Hours and response time
- Support hours: Monday–Friday, 9:00am–5:00pm Eastern Time.
- First response: within one business day.
What to include
To get you a fast, useful answer, it helps to tell us:
- What you were trying to do and what happened instead.
- The recording source involved, if any (Fathom, Zoom, or a transcript you added).
- The email address on your Kudozi account.
Helpful resources
- The Guide — the full Kudozi flow, start to finish.
- Using Kudozi with Zoom — connecting, processing calls, and disconnecting.
- FAQ — common questions, including how your conversations stay private.